Do you have a retail store I can visit?
Dear LC is located in Worcester, Massachusetts and is an online store only. We do not currently have a retail location.
Do you offer custom invitation design?
Of course! If you’re interested having Dear LC create something truly custom for your wedding, please contact Lynn@DearLC.com for more information.
How far in advance should I place my order?
It’s recommended to mail your invitations 8 weeks before your wedding. To allow yourself enough time to choose the perfect invitation and approve your proofs, consider ordering your invitations 4 months prior to your wedding. For custom invitations, the process should be started at least 6-8 months in advance.
When will I receive my invitation order?
Once your final proof has been approved you will receive your invitations within 3-5 weeks. In general the production process in as follows:
- Step 1 – Place your order
- Step 2 – Receive your proofs (1-2 business days)
- Step 3 – Approve your proofs (depends on customer)
- Step 4 – Production (1-2 business days)
- Step 5 – Shipping (1-10 business days)
What printing processes do you use?
All of the designs in the Wedding Collection as well as custom invitations are flat printed on state-of-the-art digital printing presses to deliver high resolution digital color.
Are other printing methods available?
Yes! If you’re interested in letterpress or thermography, please contact me for more details.
How much will my invitations cost to mail?
The cost to mail your invitations will depend on how many pieces you choose. Be sure to take a final assembled invitation to your local post office and have it weighed before purchasing postage.
I didn’t order enough invitations! What do I do?
Unfortunately, once your order has been printed and shipped, you will need to place a new order in order to have additional quantities printed. It’s recommended that you order 25 extra invitations to take care of any last minute changes and account for invitations that may get lost in the mail or returned. In addition, you may want to keep a few for sentimental reasons. It also helps to cut down on costly reprints by ordering extras up front.
Do you offer rush services?
Rush processing is available for some items, unfortunately rush processing may be unavailable for more complicated orders. Please contact Lynn@DearLC.com if you’re in a pinch and I’ll work with you to try to get your order to you as quickly as possible. Additional fees may apply. Expedited shipping options are available.
What if I need to cancel my order?
For custom orders, the 50% initial payment required in order to begin the design process is non-refundable if you decide to cancel your order. For all other orders, once your final proof is approved, there are no refunds. If your order has not yet been approved, please contact me immediately.
Can you print my guests’ addresses on my envelopes?
Absolutely! Guest addressing services are available as well as return address printing for response cards and mailing envelopes. Addressing services should be added during the check out process. If you’ll be adding guest addressing services please download the Dear LC Guest Addressing Template. Spreadsheets not formatted using the Dear LC Guest Addressing Template will NOT be accepted.
Are envelopes for the invitations included in the price?
Yes. For invitations, response cards and thank you cards, envelopes are included in the price.
I need more than 250 invitations!
Not a problem. Please contact Lynn@DearLC.com if you require more than 250 invitations.
Can I customize the colors on my invitation?
You bet! Fonts and colors are completely customizable on all Dear LC Wedding Collection Suites. Font and color customizations should be identified during the checkout process.
Can I get a printed proof of my invitation before you print the entire order?
In order to cut down on time and cost to you Dear LC only offers digital proofs.
Do you have lined envelopes?
Yes! Lined envelopes are a stunning accompaniment to any invitation suite. Liners are available in 3 different sizes: #7, or outer envelopes; 4Bar, or response envelopes; and A2 or thank you envelopes.
Do you sell table number cards?
“Day of” or “Reception items” are available such as table numbers, seating charts, and escort cards are available in The Shop. If you’re looking for something not currently offered in the Dear LC Shop, please contact Lynn@DearLC.com.
Do you ship internationally?
At this time Dear LC is not shipping internationally.
I have a question that is not answered here. Who can I contact?
Feel free to send an email anytime to Lynn at Lynn@DearLC.com.